Politika e rimbursimit

REFUND POLICY and ORDER CANCELLATION:

Orders cancellation is only eligible within 2 hours of the order being placed. AFTER 2 hours the order will be processed for shipping.


Returns are not available for any products. If a product arrives damaged a new one can be send out if proof of damage is provided. One week after delivery and a issue occurs I can no longer replace nor refund your order.
You can always contact us for any return question at beautybyflorije@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 NO EXHANGES

Refunds
We will notify you once we’ve received your email, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 business days have passed since we’ve approved your return, please contact us at beautybyflorije@gmail.com.